Fitbit Desktop App
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Fitbit Desktop App Mac

Rebecca Paredes January 13th, 2016

Here's how to sign in or out of the Verizon Cloud app on your Windows desktop. Quick Fitbit setup. Download the Fitbit app, and tap 'Join Fitbit' once complete. Select the tracker that you have and tap 'Set Up'. Follow the steps and keep the Fitbit close to your device. My wife has the desktop app for her fitbit so I can not use that app for my fitbit therefore can not use connect to transfer music. Can't find a logout function for the desktop app. Moderator edit: Updated subject for clarity.

Are you ready to ramp up your workout? Fitbit devices sync with your phone's app to make it as easy as possible for you to record your activity data. The downside is that Bluetooth connectivity can seriously drain your battery life.

Related: How To Extend Fitbit Battery Life

However, you don't need a smartphone to use a Fitbit! You can monitor your progress on a computer instead. All you have to do is install Fitbit Connect — a free software app that syncs your Fitbit data to your personal computer.

Here's how to set up Fitbit Connect on your Mac or PC.

Fitbit Connect For Mac

Go to www.fitbit.com/setup. Scroll down, and click 'Download for Mac.'
Double click the file. (You'll see it download as .dmg file.)
When the Fitbit Connect installer opens, click 'Continue' until the app is installed on your PC.
Once Fitbit Connect is installed, insert the Fitbit sync dongle into your computer's USB port.
Wait for the software to recognize your device.
Click 'Set Up New Device.' Create a login or log in to your existing account.
Go through the Terms of Service.
Create your personal profile.
Select your Fitbit tracker. Place your Fitbit close to the wireless dongle.
Follow the instructions to trigger the Bluetooth connection between your Mac and Fitbit.
Once your Mac finds the device, enter the pairing code that shows up on your Fitbit's display. (If you have a Fitbit Flex, you won't get a pairing code. Follow the onscreen instructions and rapidly tap the device when prompted.)
Click 'Connect,' and your tracker will sync your activity data to the your Mac's Fitbit account. (Just be patient! This process might take up to a minute.)

How Do I Sync Fitbit To My Mac?

To sync your Fitbit tracker to a Mac, insert your Fitbit wireless dongle into your Mac's USB port. Place your tracker within 20 feet of the dongle. Then click on the Fitbit Connect icon.

What Does The Fitbit USB Dongle Do?

Your Fitbit won’t connect to your computer simply through the charging cable. The Fitbit Dongle enables a Bluetooth connection through any PC. That allows your device to transfer data to your computer, just like it does for your smartphone or tablet.

Can I Sync My Fitbit Without The Dongle?

That depends on whether your computer supports Bluetooth connections, and what version of Bluetooth it supports. If your computer supports Bluetooth LE 4.0, then you can sync your Fitbit without a dongle.

On a Mac, you can check your Bluetooth version by clicking the Apple logo in the upper left corner of your menu bar. Go to About this Mac > More Info > System report > Bluetooth > LMP version.

In Windows, you can check your Bluetooth version by clicking your Control Panel. Go to Device Manager > Bluetooth. If you see Bluetooth LE Enumerator, then your computer supports Bluetooth LE 4.0

The Mac Fitbit Connect App

You have two ways to find the Fitbit Connect app on your Mac: click the 'Launchpad' icon on the lower left side of your screen, and search for the Fitbit connect icon. Alternately, open the Finder window, and look for 'Fitbit Connect' in the Applications folder.

The Fitbit Connect icon looks like this:

Click on the icon to open the Fitbit Connect app. From there, you'll see a window pop up that gives you two options: 'Set Up A New Fitbit Device' or 'Sync Now.'

Click 'Sync Now.' Once Fitbit Connect finds your tracker, it will sync your data!

Fitbit Connect For Windows Or PC

Go to www.fitbit.com/setup. Scroll down, and click 'Download for Windows.' (If you have a Windows 10 or Windows XP, click either icon below the pink download button.)
Double click the file. (You'll see it download as a .exe file.)
When the Fitbit Connect installer opens, click 'Continue' until the app is installed on your PC.
Once the software is installed, insert the Fitbit sync dongle into your computer's USB port.
Wait for the software to recognize your device. Click 'Set Up New Device.'
Create a login or log in to your existing account.
Go through the Terms of Service.
Create your personal profile.
Select your Fitbit device. Place your tracker close to the Fitbit USB dongle.
Follow the instructions to trigger the Bluetooth connection between your PC and Fitbit.
Once your PC finds the device, enter the pairing code that shows up on your Fitbit's display. (If you have a Fitbit Flex, you won't get a pairing code. Follow the onscreen instructions and rapidly tap the device when prompted.)
Click 'Connect,' and your tracker will sync your activity data to the your PC's Fitbit account. (Just be patient! It might take up to a minute.)

How Do I Sync Fitbit To My PC?

To sync your Fitbit tracker to a PC, insert the Fitbit wireless dongle into your PC's USB port. Place your tracker within 20 feet of the dongle. Then, look for the Fitbit Connect icon in the lower right corner of your PC screen, or open the app by clicking 'All Programs,' then 'Fitbit Connect.'

Right click the icon, and select 'Sync Now.' Once Fitbit Connect finds your tracker, it will sync your data!

How Often Should I Sync To Fitbit Connect?

Once you've set up Fitbit Connect on your computer, you can sync your tracker anytime! If the Fitbit USB dongle is plugged into your computer, and your device is within 20 feet of your computer, your tracker will sync its data to your computer every 15 minutes.

To sync a Fitbit Blaze to your computer, connect the tracker to one end of the charging cable, and plug the other end of the cable into your computer's USB port.

To confirm that your tracker syncs to your computer, log in to your Fitbit account and click the gear icon at the top right of the dashboard. Next to your tracker, you'll see a timestamp for when the tracker last synced.

Fitbit Connect Won't Sync? Try These Tricks

If you're having trouble syncing your tracker to your Mac or PC, try these tips:

Make sure your tracker is within 20 feet of the Fitbit USB dongle.
Make sure your Fitbit tracker is paired to your account. Go to www.fitbit.com, and log in to your account. Once you're logged in, click the gear icon in the top right corner. If your tracker doesn't show up, you need to connect it to your computer. (Read the above sections 'Fitbit for Mac' or 'Fitbit for PC' to setup your tracker!)

Restart your computer.
Try a different USB port. If you see 'Couldn't Find Wireless Sync Dongle' when you click the Fitbit Connect icon, your computer might not have recognized the dongle. Just plug it into a different USB port.
Restart your device. Like turning your electronics on and off again, a quick reset can sometimes help fix any lingering tech issues.
Reinstall Fitbit Connect. On a PC, go to 'Control Panel,' then 'Programs and Features.' Click Fitbit Connect and select 'Uninstall.' On a Mac, click on 'Fitbit Connect' and select 'Move to Trash.' Then, reinstall the app using the steps we described earlier.
If you have a Fitbit Blaze,remove the tracker from its frame. Place it in the charging cradle, and plug the charger into a USB port.

If you have a Fitbit Charge HR, update its firmware to the latest version. To find your firmware version, log into your Fitbit account and click the gear icon in the top right corner. Click 'Settings,' then 'Devices.' The version number will appear when you click your tracker. If your firmware isn't up to date, restart your tracker.

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